Diagnosed poor toilet performance caused by heavy calcium buildup in the trapway

Provided repair and replacement options to the customer

Customer chose to replace the existing toilet with a new, more reliable model

Installed a new American Standard Cadet Pro toilet

Installed new supply line and slow-close seat

Selected a lined tank to reduce condensation and improve efficiency

Tested the installation to ensure proper flushing performance and leak-free operation

Completed a clean, secure installation for long-term reliability and quiet operation